Our Business Model

Our approach

Specialist sector expertise

Our focus and expertise in our core sectors of IT, Professional and Healthcare provides our clients with a specialist, rather than a generalist, service enabling us to more effectively meet their needs. In 2025, we will unify our UK and US operations under a single brand with specialist teams. This change will enable a seamless buying experience for our clients, while retaining our sector specific expertise and strengthening our brand position.

Range of staffing services

The Group has three main service lines: permanent recruitment, temporary and contract recruitment, and offshore services. We target a greater proportion of temporary and contract recruitment versus permanent recruitment as it is generally more stable through the economic cycle.

Specialist sales and delivery teams

The Group operates a ‘180 degree’ operating model, separating its sales and delivery functions into specialist teams in order to deliver the best and most efficient service to clients and candidates, while creating meaningful career opportunities for our people.

Empowered and supported leadership

The Group empowers its leaders as experts in their markets. The support structures we have put in place enable our businesses to maximise their potential for success.